Careers

Nutley Family Service Bureau, Inc. is a comprehensive health and human service agency dedicated to strengthening the emotional and social well-being of individuals and families through accessible, affordable mental health counseling and social service program. A proud partner with Nutley Township, businesses and civic and religious organizations improving the quality of life for residents for more than 100 years. Services are available to all, regardless of race, religious affiliation, gender, age, sexual orientation, or residence.

Full Time – Clinician Program Office Supervisor

Position Overview: Under the direction of the Clinical Director, the Clinical Program Office Supervisor is responsible for coordination of office staff activities to ensure maximum efficiency and client satisfaction. The Office Supervisor provides administrative support to the Clinical Director first, and staff, and coordinates providers’ schedules and appointments, ensures compliance with regulatory parameters, oversees the collection of copays and participates in continuous quality review process for the Clinical Program.

Position: Office Supervisor – Clinical Program
Reports to: Clinical Director
Location: 155 Chestnut Street, Nutley NJ
Hours: 40 hours/week Exempt Monday – Friday

Major Duties:

  • Coordinate office staff activities to ensure maximum efficiency and client satisfaction.
  • Act as point person for Clinical Program maintenance, mailing shipping supplies and equipment.
  • Ensure excellent customer service for clients, including address client related complaints.
  • Provide and model courteous customer service.
  • Address client related complaints and maintain consumer satisfaction.
  • Allocate tasks and assignments to front desk staff and monitor performance.
  • Perform review and analysis of special projects and keep leadership properly informed.
  • Interview potential office staff and provide Clinical Program specific orientation and training.
  • Ensure and monitor accurate registration processes while maintaining confidentiality of information.
  • Implement procedural and policy changes to improve operational efficiency.
  • Coordinate providers’ schedules and appointments
  • Manage billing problems and assure issues are appropriately directed.
  • Manage internal staff relations. Ensure positive collaboration between clinicians and administrative staff.
  • Maintain safe and secure working environment.
  • Coordinate with IT technical related equipment requests and issues
  • Manage payroll/time and attendance for Clinical Program staff and interns.
  • Provide administrative support to Clinical Director.
  • Ensures compliance with regulatory parameters.
  • Oversee and manage all paperwork for patient care, compliance and all levels of reporting.
  • Arrange informational materials for patients.
  • Ensure adherence to healthcare laws, rules and regulations.
  • Make sure staffing schedule is up to date.
    Trains all administrative new hires.
  • Maintains adequate coverage by ensuring personnel is present to cover evenings.
  • Must be reliable and consistent with punctuality to work.
  • Represent NFSB in a professional manner.
  • Understand and follow all policies and procedures of the Clinical program and NFSB.
  • Must have an attitude of friendliness and be able to communicate with all levels within the Clinical program and NFSB.
  • Maintain a good working relationship with all Clinical program and NFSB staff and volunteers.
  • Carry out other duties as assigned by the Clinical Director.

Qualifications

  • High School diploma and some college preferred.
  • Minimum of 5 to 7 years in a medical office setting.
  • Two to three years in a supervisory or management position strongly preferred.
  • Knowledge and experience in all aspects of billing.
  • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
  • Human resources experience in hiring, supervision, and performance reviews preferred.
  • Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases. Ideally with experience working with electronic medical records.
  • Knowledge of HIPAA and labor law
  • Skill in writing policies and procedures
  • Multitasking skills
  • Problem-solving skills
  • Knowledge of continuous process improvement concepts and practices
  • Ability to communicate professionally with clinicians, administrative staff, contractors, governmental agencies, insurance payers, clients, family members of clients, and the public, of all age levels from child to senior citizen.
  • Ability to work flexible hours.
  • Understanding of organization’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances.
  • Awareness and sensitivity to the cultures represented by the organization.
To Apply: please send resume and cover letter to Staella Keegan, LCSW, LCADC, Clinical Director at search@nutleyfamily.org
Full Time – Administrative Assistant

Position Overview: Under the direction of the Clinical Program Office Supervisor, the Administrative Assistant (Full-Time) is responsible for a variety of clerical office duties related to telephone management, receiving clients, insurance/billing, electronic record management, scheduling, and administrative support, as necessary. Ensures that the client visit is a well-coordinated and friendly experience.

Position: Administrative Assistant (Full Time)
Reports to: Office Supervisor – Clinical Program
Location: 155 Chestnut Street, Nutley NJ
Hours: 40 hours/week Exempt Monday – Friday. Will include at least three nights until 9pm.

Major Duties:

  • Schedule and confirm client appointments.
  • Compile and record medical records, reports, and correspondence.
  • Answer telephone calls promptly and courteously
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Instruct and assist clients to complete documents, and forms such as intake and insurance forms.
  • Collects co-pays or outstanding balances on the date of service.
  • Transmit correspondence and medical records by mail, email, or fax.
  • Perform various administrative functions such as ordering, receiving, and maintaining an inventory of supplies.
  • Maintain pleasant and positive disposition during every face to face and telephone patient interaction. Maintain client confidentiality.
  • Able to maintain order of many medical records and confidential documents appropriately.
  • Processes requests for client information according to policies and procedures.
  • Ensures communication and collaboration with clinical program staff and interns to serve clients and other customers to the best of their ability.
  • Ensures compliance with regulatory parameters.
  • Must be reliable and consistent with punctuality to work.
  • Represent NFSB in a professional manner.
  • Understand and follow all policies and procedures of the Clinical program and NFSB.
  • Must have an attitude of friendliness and be able to communicate with all levels within the Clinical program and NFSB.
  • Maintain a good working relationship with all Clinical program and NFSB staff and volunteers.
  • Carry out other duties as assigned by the Clinical Program Office Supervisor.

Qualifications

  • High School Diploma or equivalent.
  • Ability to work flexible hours including evenings.
  • Strong written and oral communication skills.
  • Proficiency in computer skills, especially using Outlook, Word, Excel, and customized databases.
  • Ideally with experience working with electronic medical records.
  • Commitment to maintain confidentiality.
  • Understanding of organization’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances.
  • Awareness and sensitivity to the cultures represented by the organization.
  • Good inter-personal skills, ability to relate well with persons from a variety of socioeconomic and cultural groups.
To Apply: please send resume and cover letter to Staella Keegan, LCSW, LCADC, Clinical Director at search@nutleyfamily.org
LSW – Full-Time Clinician

Nutley Family Service Bureau, Inc is seeking Licensed Mental Health Professionals to join our thriving outpatient mental health program. You will be responsible for providing diagnostic and therapeutic services to individuals and their families in our community-based setting.

Position Overview: Under the direction of the Clinical Director, the Clinician provides individual, couples, family and group counseling services to adults, children, adolescents, and families. The Clinician completes all required documentation in a timely manner, which includes treatment planning, progress notes, assessments, and correspondence on behalf of consumers.

Position: Clinician (Full-Time)
Reports to: Clinical Director or Clinical Supervisor
Location: 155 Chestnut Street, Nutley NJ
Hours: 40 hours/week Exempt Monday – Friday

Major Duties:

  • Provide individual, couples, family and group counseling services to adults, children, adolescents, and families.
  • Complete all required documentation in a timely manner, this includes treatment planning, progress notes, assessments, and correspondence on behalf of your consumers.
  • Participate actively in team, supervision, and general staff meetings to enhance the services of the Clinical Program and NFSB.
  • Collaborate with professional peers in a mutually supportive environment.
  • Coordination of groups
  • Public speaking to publicize NFSB to the Nutley Community.
  • Budget management and overseeing purchasing of goods and services from various vendors for group work.
  • Represent NFSB at partner functions in the community and county.
  • Ensure compliance with agency policies and regulations.
  • Represent the NFSB Clinical program in the community, corporate and donor environments.
  • Must be reliable and consistent with punctuality to work.
  • Represent NFSB in a professional manner.
  • Understand and follow all policies and procedures of the Clinical program and NFSB.
  • Must have an attitude of friendliness and be able to communicate with all levels within the Clinical program and NFSB.
  • Maintain a good working relationship with all Clinical program and NFSB staff and volunteers.
  • Maintain License and biennial continuing education requirements.
  • Carry out other duties as assigned by the Clinical Director.

Qualifications

  • Licensed Social Worker (LSW)
  • Must have valid NJ license.
  • Master’s or doctorate degree from an accredited college or university in social work, counseling, or psychology.
  • Strong assessment, clinical, and organizational skills, as well as experience working with a wide variety of populations.
  • 1-2 years of outpatient and/or private practice experience preferred.
  • Ability to work flexible hours, including evenings.
    Strong written and oral communication skills.
  • Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases. ideally with experience working with electronic medical records.
  • Commitment to maintain confidentiality.
  • Understanding of organization’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances.
  • Awareness and sensitivity to the cultures represented by the organization.
  • Good inter-personal skills, ability to relate well with persons from a variety of socioeconomic and cultural groups.
To Apply: please send resume and cover letter to Staella Keegan, LCSW, LCADC, Clinical Director at search@nutleyfamily.org
Full-Time – Clinical Supervisor

Position Overview: Under the direction of the Clinical Director, the Clinical Supervisor is responsible for supervision of part-time clinical staff and student interns. The Clinical Supervisor maintains close communication with the clinical staff, provides any information relevant to the program’s operation and assists the Clinical Director in developing and modifying the program. The Clinical Supervisor monitors documentation by the clinical staff to ensure that documentation is maintained at the highest level.

Position: Clinical Supervisor
Reports to: Clinical Director
Location: 155 Chestnut Street, Nutley NJ
Hours: 40 hours/week Exempt Monday – Friday

Major Duties:

  • Managing client services and ensure compliance with established program standards including state and federal mandates.
  • Provides ongoing supervision and training of clinical staff and student interns.
  • Review and sign off on LSW, LAC and student intern documentation.
  • Coordinate client crisis intervention including managing, de-escalation, redirection, problem solving.
  • Participate in hiring and termination process.
  • Provide orientation, education, and ongoing evaluation of clinical staff. Daily review of supervisee documentation.
  • Participate in community outreach and marketing of program.
  • Maintain positive relationships with referral sources.
  • Provide ongoing collaboration with various healthcare and legal systems providing a continuum of behavioral health treatment.
  • Work closely with administrative staff to ensure a successful and quality program.
  • Provide individual, couples, family and group counseling services to adults, children, adolescents, and families.
  • Complete all required documentation in a timely manner, this includes treatment planning, progress notes, assessments, and correspondence on behalf of your consumers.
  • Participate actively in team, supervision, and general staff meetings to enhance the services of the Clinical Program and NFSB.
  • Collaborate with professional peers in a mutually supportive environment.
  • Represent the NFSB Clinical program in the community, corporate and donor environments.
  • Must be reliable and consistent with punctuality to work.
  • Represent NFSB in a professional manner.
  • Understand and follow all policies and procedures of the Clinical program and NFSB.
  • Must have an attitude of friendliness and be able to communicate with all levels within the Clinical program and NFSB.
  • Maintain a good working relationship with all Clinical program and NFSB staff and volunteers.
  • Maintain license and biennial continuing education requirements.
  • Carry out other duties as assigned by the Clinical Director.

Qualifications

  • Clinical license: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC).
  • Master’s or doctorate degree from an accredited college or university in social work, counseling, or psychology.
  • Clinical Social work Supervision Certificate and SIFI certified.
  • Strong assessment, clinical, and organizational skills, as well as experience working with a wide variety of populations.
  • At least three years of outpatient and/or private practice experience.
  • Ability to work flexible hours, including evening hours.
  • Strong written and oral communication skills.
  • Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases. Ideally with experience working with electronic medical records.
  • Commitment to maintain confidentiality.
  • Understanding of organization’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances.
  • Awareness and sensitivity to the cultures represented by the organization.
  • Good inter-personal skills, ability to relate well with persons from a variety of socioeconomic and cultural groups.
To Apply: please send resume and cover letter to Staella Keegan, LCSW, LCADC, Clinical Director at search@nutleyfamily.org